Changelog

• Enhanced Session Replays: Session replays have been upgraded to include the ability to enrich replays with descriptions and comments for added context.
• Refined Commenting Interface: The user experience for adding comments has been improved, offering a cleaner and more intuitive interface.
• Chrome Plugin Update: Duplicate DataLayer entries are now consolidated into a single element within the Chrome Plugin, enhancing visual clarity and organization.

Improved teamwork🙌

It is now possible to add descriptions and comments 💬 to funnels, user journeys and events. We believe this will greatly improve collaboration within teams. This was a heavily requested feature, especially from large teams who had a hard time sharing the context on funnels, user journeys and events: What's the purpose? Is there anything to pay attention to? etc. No more forgotten dates! The feature is still in its infancy and collaborative feature is clearly something we want/need to improve in Air360!

Better organization of funnels, user journeys and events🗂️ Another highly requested feature was to be able to better organize funnels, user journeys and events. All of these can be now sorted by owners (very helpful for large teams) which is now directly displayed in the lists. The lists are easier to read and you can now add labels to funnels and user journeys!

Better search🕵🏻 You can now search your funnels, user journeys and events not only on their names or labels but also on their descriptions. It is also possible to filter by owner!

Virtual pageviews✨ There are use cases where you need to manually trigger a pageview event. For example, in Single Page Applications (SPAs) where the page does not refresh and the URL does not change, you might still want to trigger a pageview event. To address this, we have created a new function that sends a pageview event. You can find more information on how to use it here.

The view of a single event was improved with the sum of all events on the period and also the legend displayed 👇

• ✅Fixed a regression bug that allowed the same event to be created multiple times with the exact same definitions.
• ✅Various minor bugfixes 🐛

MFA update 🔐 2FA is no longer mandatory, but you will receive a reminder to enable it when you log in. You can still use apps like Authy, Microsoft Authenticator, or Duo for two-factor authentication. Additionally, we've added support for email OTP for users who want an extra layer of security without using a third-party 2FA app.

IP addresses updates 🛠️ The IP addresses of our Session Replay servers have been updated. Previously, we used the IP addresses 54.229.241.188 and 54.246.39.166 to download CSS from your website for session replays. We have now upgraded our systems with the following new IPs:

• 34.243.65.244
• 46.51.131.14
• 52.212.130.157

This change is part of a major upgrade on our side, and these new IPs should remain stable moving forward. If you are not filtering IP addresses on your website, no action is required on your part.

✅Ability to Filter Session Replays by Purchasing Behavior

You can now filter session replays based on whether a visitor made a purchase or not. This was also possible before using a user segment. It is now possible to it directly as a filter without relying on a user segment.

✅Corporate Link Scanning Software

We've added a mechanism to prevent corporate link scanning software from opening emails containing links. Some of our customers experienced issues with expired links when inviting new users or trying to change passwords. This update addresses that problem.

✅Device Type

You can now directly select the device type when creating segments and events or when filtering Session Replays or Users (in the Users view) Previously, you had to specify the operating system (e.g., iOS and Android for mobile), which was not very user-friendly. Now, you can simply use mobile or non-mobile as platform options.

Live Progress Updates in Chrome Plugin

The Chrome Plugin now displays a progress indicator while loading data. Previously, it only showed a regular loader without indicating progress. This new feature is particularly useful for pages with heavy traffic, where data analysis can take some time. The progress indicator provides users with real-time updates, making the wait more manageable.

Note: This feature may not function behind certain corporate firewalls that block live updates from websites.

Minor bugfixes in Chrome Plugin.

• Fixed a loading issue that could happen when switching to mobile view